1. Information We Collect
When you create an account or place an order, we collect:
Name and surname
Email address
Billing and shipping address
Phone number
Order history
Payment details are processed securely by third-party payment providers. Kosovo 2.0 does not store full credit card information.
2. How We Use Your Data
We use your data to:
Process and fulfill orders
Communicate about your purchases
Provide customer support
Improve our services and website
3. Data Sharing
We do not sell or rent your personal data.
We only share necessary information with:
Payment processors
Shipping providers
These partners are required to handle your data securely.
4. Data Retention
We retain your personal data only as long as necessary for operational, legal, or accounting purposes.
5. Your Rights
You have the right to:
Access your data
Request correction or deletion
Withdraw consent for marketing communications
Requests can be sent to [email protected]
6. Data Security
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
7. Cookies
Our website may use cookies to improve functionality and user experience.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website and will be communicated to you via email.